This privacy policy sets out how Magnet Capital Limited (‘Magnet Capital’) processes personal data (that is, information by which an individual can be identified) that we collect in the course of our lawful activities, in accordance with the Data Protection Act 1998 and any subsequent legislation (‘Data Protections laws’). This policy has been put in place to protect your rights under the Data Protection laws, and it is important that you understand what we will do with your data and agree to this.

References to the processing of information includes the collection, use, storage and protection of data. Magnet Capital is the ‘data controller’ for the purposes of this policy, and the policy extends to its staff and those working on our behalf in providing services to you. Magnet Capital is committed to ensuring that your privacy is protected. Any personal data collected by Magnet Capital will only be processed in accordance with this privacy policy.

Should you have any questions about the policy or about the data we process about you, please write to The Data Protection Officer, 720 Centennial Court, Centennial Park Elstree, Herts, WD6 3SY or hello@magnetcapital.co.uk or call 020 8736 4755. Certain requests for information must be submitted in writing and we will need to be satisfied as to your identity before we can respond.

Magnet Capital may change this policy from time to time and any such changes will be published on our website. Notwithstanding any change to this policy, we will continue to process your personal data in accordance our legal obligations and your rights with the consent that you have given to us.

This policy is effective from 19 October 2018.

1. Why do we process your data?

Organisations are permitted to process data if they have a legal basis for doing so. Magnet Capital processes data on the basis that:

  • Express and informed consent has been given by the person whose data is being processed; and/or
  • It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
  • Magnet Capital has a legitimate interest in processing the data; and/or
  • There is a legal obligation on Magnet Capital to process data.

Where Magnet Capital is relying on consent as the basis for processing data, we are required to obtain your explicit consent and you can modify or withdraw this consent at any time by notifying Magnet Capital in writing, although this may affect the extent to which we are able to provide services to or interact with you.

2. What information do we collect about you?

Magnet Capital collects the data necessary for us to be able to provide services to clients, for the purpose of making lawful and necessary background checks in connection with those services and for marketing purposes. Data collected and processed may include, but not be limited to:

  • Names and contact information such as telephone numbers, email and postal addresses;
  • Such other information as is reasonable and necessary for us to provide services to you including, but not limited to, credit history and bank details, whether provided by you or obtained lawfully from other, third parties;
  • Information collected through cookies (see section 5, below) about your computer and about your visits to and use of Magnet Capital’s website including; your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and more.

3. Using your personal information

Personal information submitted to or collected by Magnet Capital will be used for the purposes specified in this privacy policy and/or as otherwise advised. We may use your personal information to:

a. help us identify you;
b. supply agreed services to you and to make and collect payments to and from you;
c. administer our website and improve your browsing experience by personalising the website to enable your use of the services available on the website;
d. analyse client engagement, activity and preferences;
e. notify you of any changes to our services which may affect you;
f. undertake credit scoring and credit checking;
g. send you general (non-marketing) commercial communications;
h. send you email notifications which you have specifically requested;
i. send to you our newsletter and/or other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications);
j. provide third parties with anonymised statistical information about clients – but this information will not be used to identify any individual;
k. deal with enquiries and complaints.

Your data will only be retained to the extent and for as long as is necessary to process it for these purposes. You may ask us at any time not to process your data for particular purposes or at all, subject to any overriding rights or legal responsibilities that we have that allow us to continue; such as to recover funds owed to us or so that we are able to comply with our legal obligations to the relevant regulatory authorities. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

4. Your rights

You may request details of personal information which we hold about you. A small fee may be payable if an information request is particularly onerous. Any such request must be submitted in writing and we reserve the right to verify your identity before disclosing personal information to you.

You may, at any time, change your mind about what information we hold about you, or if we continue to hold it at all, subject to any continuing commercial or legal right or obligation that Magnet Capital has to continue to hold data, but this may inhibit or limit the way in which Magnet Capital is able to interact with you.

You are responsible for the accuracy of data you have provided to Magnet Capital. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

We will not share your personal information with third parties, except as stated above, unless we have your express permission or are required by law to do so. We may use your personal information to send you information about Magnet Capital which we think may be of interest to you.

You can obtain further information about Data Protection and privacy laws by visiting the Information Commissioner’s website at: https://ico.org.uk/for-thepublic.

5. Web browsing and cookies

Cookies are generated by web browsing, including visiting our website. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both ‘session’ cookies and ‘persistent’ cookies on the website and they are used for purposes including tracking visitor use of the website; recognising you whenever you visit this website; obtaining information about your preferences, online movements and use of the internet; carrying out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests; targeting our marketing and advertising campaigns more effectively; and making your online experience more efficient and enjoyable.

Session cookies will be deleted from your computer (or other electronic device) when you close your browser. Persistent cookies will remain stored on your computer (or other electronic device) until deleted, or until they reach a specified expiry date.

Where we need your consent in order to use cookies on this website, we will infer that you have given it from your continued use of the website after being notified of our use of cookies in this privacy policy. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

Third-Party Cookies

Magnet Capital works with third-party suppliers who may also set cookies on our website. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. For example, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers (or other electronic devices). The information generated relating to our website is used to create reports about the use of the website. For example, the information will show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. Google stores this information. Their privacy policy is available at http://www.google.com/privacypolicy.html.

How to turn off cookies

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

6. Disclosures

Magnet Capital may disclose information about you to any of our employees, officers, agents, service providers, other companies within our group, credit reference agencies, law enforcement agencies in connection with any investigation to prevent unlawful activity, business partners (in accordance with our marketing practices), suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

a. to the extent that we are required to do so by law;
b. in connection with any legal proceedings or prospective legal proceedings;
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;
e. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

7. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States, Japan and other countries) which may not have data protection laws equivalent to those in force in the European Economic Area. However, we will take steps to ensure adequate protections are in place to ensure the security of your information.

In addition, personal information submitted for publication on the website may be published on the internet and available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

8. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Whilst we will use reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

9. Credit Checking

To enable us and any related companies in our group to make credit decisions about you (and, where necessary, members of your household) and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.

10. Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on their behalf to the processing of their personal data in accordance with this privacy policy.

11. Your consent

By submitting your personal information, you acknowledge that we may use your personal information in accordance with this policy and Data Protection law. Where explicit consent is required, we ask that you provide this when requested so we can continue to communicate with you using both electronic and other means.

12. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes and that you are aware of the most recent version which will apply each time you access this website.

13. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. This privacy policy only applies to our website, so when you link to other websites you should read their own privacy policies.